@Jan, I didn't ask people to post their e-mail address here. I asked to send me emails to my email address. Perhaps I was not clear. Sorry for that.
And I completely agree with you. The Premium support must not be done in the WordPress forum. That's why I ask people to send their support requests to the support email address.
@Tempo Media: if you lost the support email address, you can contact me by the contact form: http://www.fredericgilles.net/contact/